Install manual rewrite fixed the drain-cap confusion — no returns this week.
Home Depot · HOROW 60″
Public beta · Founding members welcome
Every supported review read overnight. A brief on your desk by morning.. Ten thousand collected reviews. Three stories that matter. Filed before Monday.. Your team can't read every review. Ours doesn't need to sleep.. Every collected complaint, quietly filed. Every pattern, surfaced by morning.
An AI review desk for e-commerce brands. Reads new reviews from supported retail channels overnight and files the stories your product team should act on by morning.
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voc.reviewlyai.app / dashboard / HOROW / morning-brief⌘K
Morning brief
6:47 AM4 stories for HOROW, week of May 11 – May 17
Covering 196 products across 3 marketplaces.
Live
High rising
Install friction on Home Depot doubled this week
23 reviews · Cluster growing · 4 new today
Medium rising
Drain stopper complaint cluster on Amazon (60″)
14 reviews · Trending · @marcus assigned
Resolving resolving
Listing copy fix landed — overflow drain resolved
7 → 1 mentions this week · Flag as resolved?
Watching flat
Competitor launched similar feature on Wayfair
HOROW Gold line · 18% price delta · First mention
Desk · live
12,847 reviews processed · 4 stories promoted in last 24h
Warranty language finally crystal clear after the June update.
Amazon · HOROW Gold
Gasket color mismatch on 10″ model, second one this month.
Wayfair · HOROW Basin
Overflow drain works perfectly now. Update landed fast.
Amazon · HOROW 12″
Packaging is great but the install video link is broken.
Lowe's · HOROW
Bought three, shipping to four states, zero damage claims.
Home Depot · HOROW
Install manual rewrite fixed the drain-cap confusion — no returns this week.
Home Depot · HOROW 60″
Warranty language finally crystal clear after the June update.
Amazon · HOROW Gold
Gasket color mismatch on 10″ model, second one this month.
Wayfair · HOROW Basin
Overflow drain works perfectly now. Update landed fast.
Amazon · HOROW 12″
Packaging is great but the install video link is broken.
Lowe's · HOROW
Bought three, shipping to four states, zero damage claims.
Home Depot · HOROW
The install video linked in the QR code saved us hours.
Home Depot · HOROW 48″
Competitor's warranty is a nightmare — HOROW's new page is much better.
Walmart · HOROW
Torque spec ambiguous on page 14 — we used a wrench and cracked the cap.
Amazon · HOROW 60″
Customer support called me about the review. Never had that happen before.
Amazon · HOROW
Color accuracy is off between listing photo and product, but install was great.
Wayfair · HOROW Gold
Rewritten manual is half the pages, twice as useful.
Home Depot · HOROW
The install video linked in the QR code saved us hours.
Home Depot · HOROW 48″
Competitor's warranty is a nightmare — HOROW's new page is much better.
Walmart · HOROW
Torque spec ambiguous on page 14 — we used a wrench and cracked the cap.
Amazon · HOROW 60″
Customer support called me about the review. Never had that happen before.
Amazon · HOROW
Color accuracy is off between listing photo and product, but install was great.
Wayfair · HOROW Gold
Rewritten manual is half the pages, twice as useful.
Home Depot · HOROW
Sources in · Insights out
AmazonHome DepotWalmartWayfairLowe'sJudge.me DTC
SlackEmailWebhook
What's inside
Everything you need to make reviews actionable.
Six tools that turn a pile of unstructured reviews into the product roadmap you should've been shipping this quarter.
01Tracking5 marketplaces + Judge.me
Cross-platform tracking
Paste a supported product URL or Amazon ASIN. Reviewly tracks Amazon, Home Depot, Walmart, Wayfair, Lowe's, and Shopify stores that use Judge.me reviews.
Amazon
Live sync · 14 min ago
Home Depot
Live sync · 22 min ago
Walmart
Live sync · 1 h ago
Wayfair
Live sync · 1 h ago
Lowe's
Daily · last 6:00 AM
Judge.me DTC
Supported provider
02AnalysisGPT-class
AI review analysis
Every review is tagged, scored, and clustered into insight groups by a frontier LLM. Plain English evidence, no word clouds.
// structured output
cluster: "install-friction"
severity: "high"
evidence: 23 reviews
trending: true
03ExecutionAssignable
Improvement kanban
Insights become cards. Cards become assignable tickets. Ship fixes with PR-ready summaries of what your customers said.
Backlog4
Doing3
Done4
04CompetitorsSide-by-side
Competitor tracking
Track your rivals' reviews alongside your own. See what they're fixing this month — and what they've been ignoring.
Brand
Rating
Top issue
You · HOROW
4.3 → 4.5
Install · resolving
Ove Decors
4.1 → 3.9
Warranty · rising
Vigo Industries
4.0 → 4.0
Install · flat
The difference
The four-hour afternoon, gone.
Most brands triage reviews by hand. Here's what changes when you stop.
The manual wayBEFORE
A Tuesday afternoon, gone
- 01Read 120 new reviews across four marketplaces
- 02Tag themes in a spreadsheet nobody re-opens
- 03Guess which complaints are actually trending
- 04Write a doc, assign a fix, hope it worked
- 05Four weeks later, no idea if ratings moved
With ReviewlyAFTER
A ten-minute morning brief
- 01Morning brief arrives at 6:47 AM with the night's clusters
- 02Auto-grouped by severity, each backed by evidence
- 03Trend arrows show what's actually rising this week
- 04One kanban card per fix, with a PR-ready summary
- 05Auto-verified week-over-week in the same brief
See what your rivals are fixing, and what they're not.
Track competitors side-by-side. Reviewly watches their reviews with the same AI desk and tells you what's improving, what's falling apart, and which complaints they still haven't fixed since last quarter.
voc.reviewlyai.app / HOROW / competitors / walk-in-shower-60
Competitor desk
Walk-in Shower 60″ · 3 brands tracked
You
HOROW
4.5from 4.3
196 reviews tracked
Top issues
- Install clarity↗ improving
- Gasket mismatch◌ watching
- Overflow drain✓ fixed
Competitor A
Ove Decors
3.9from 4.1
412 reviews tracked
Top issues
- Pricing complaints↗ rising
- Warranty disputes↗ rising
- Shipping delays— flat
Competitor B
Vigo Industries
4.0from 4.0
278 reviews tracked
Top issues
- Install instructions— flat
- Hardware quality— flat
- Color accuracy◌ watching
This week’s competitive wire
- ↗HOROW install-friction mentions fell 43% after manual rewrite shipped Tuesday.
- ↘Ove Decors saw a new 1★ cluster about warranty claim handling (+9 mentions).
- ◌Vigo launched a gold-trim variant — 8 early reviews, mixed sentiment.
A week in the life
One complaint on Tuesday. One fix by Friday.
Here's the cycle from the moment a customer writes a review to the moment you ship a fix — all without anyone on your team having to open a dashboard.
01Tue · 6:47 AM
Briefing lands in your inbox
Four insight clusters, one flagged high severity. Your team reads it with coffee.
Mail · Inbox
To: team@horow.com
From: brief@reviewlyai.app
Subject: [Reviewly] 4 new stories for HOROW
Four clusters filed overnight. One flagged high severity.
HighInstall friction on HD (14 reviews)
MedGasket color mismatch (11)
DoneOverflow drain resolved
WatchCompetitor launched similar
6:47 AM · 3 min read · Open desk →
02Tue · 9:00 AM
Card auto-created, assigned
Reviewly files a kanban card with severity, evidence, and a suggested fix. Your team assigns it in 30 seconds.
voc.reviewlyai.app / improvements / card-317
Highcard-317
Rewrite install manual p.14 (drain-cap torque spec)
14 reviews · 4 new today · HD 60″
Suggested fix
Replace “hand-tight” with explicit 8 Nm torque value. Add install video QR.
MC
@marcus03Tue · 2:00 PM
PR description auto-drafted
When your engineer opens the card, Reviewly has already drafted the problem statement, fix plan, and linked evidence.
github.com / horow / docs / pull / 284
install-manual-p14.md+ draft
## Problem
14 reviews flagged the drain-cap torque step on p.14 as ambiguous. Concentrated on HD 4★ tier.
## Fix
- Replace line 3–7 copy
- Add install video QR
- Cross-check 10″/12″ SKU
## Evidence
Reviews #283, #291, #304, #317 …
Ready for PR · copied
04Fri · Morning
Before / after auto-verified
Friday morning's briefing confirms the fix landed. Install-friction mentions dropped from 14 to 3 in three days.
voc.reviewlyai.app / analytics / week-compare
Week over week
Shipped Wed 3:20 PMInstall friction mentions14 → 3 ↘
before
after
Avg rating on HD listing4.3 → 4.5 ↗
before
after
Auto-verified after 7 daysClosed-Loop
Our first customer, already live.
Reviewly is in public beta. Here's the customer we're working with, and the real operating numbers the system produces every day.
Case study · Customer since Mar 2026Active
HOROW
Bathroom fixtures · Amazon + Home Depot + Walmart + Wayfair
Reviewly tracks 196 HOROW products across four marketplaces. Every morning it surfaces new insight clusters from overnight reviews — usually about 20 a week, three of which land in the product sync-up as same-week action items.
196
Products tracked
4
Marketplaces
+0.2
Avg rating lift
Pricing
Plans sized for your catalog, not seat traps.
Start with the ASIN coverage and review library size you actually need. Upgrade when your catalog, sync cadence, or team gets more serious.
14-day free trial on every self-serve plan
Plan
Starter
For solo operators validating the workflow on a focused catalog.
$39/month
Monthly billing · Cancel anytime
Covers a small product set with clear ASIN and review library limits. Every collected review batch is analyzed automatically.
10 ASINs
Tracked ASINs
2000 reviews
Stored reviews
2 seats
Team seats
Weekly
Sync cadence
- Track up to 10 ASINs with weekly sync
- AI analysis included on every collected review batch
- Up to 2,000 stored reviews, 2 seats, 5 competitor slots
- CSV export and weekly AI summary
Most Popular
Plan
Growth
For brands running multiple hero SKUs and needing continuous review ops.
$79/month
Monthly billing · Cancel anytime
Best fit once review intelligence becomes a weekly operating rhythm across product, design, and CX.
30 ASINs
Tracked ASINs
10000 reviews
Stored reviews
10 seats
Team seats
Twice weekly
Sync cadence
- Track up to 30 ASINs with twice-weekly sync
- AI analysis included on every collected review batch
- Up to 10,000 stored reviews, 10 seats, 20 competitor slots
- CSV + PDF export, Slack/email delivery, priority support
Plan
Team
For multi-brand teams that need higher limits, faster sync, and API access.
$199/month
Monthly billing · Cancel anytime
Built for operators who want Reviewly inside the core workflow, not parked as a side dashboard.
100 ASINs
Tracked ASINs
50000 reviews
Stored reviews
Unlimited
Team seats
Daily
Sync cadence
- Track up to 100 ASINs with daily sync
- AI analysis included on every collected review batch
- Up to 50,000 stored reviews, unlimited seats, alerts, and competitors
- CSV + PDF + API access, onboarding help, priority support
| Compare | Starter | Growth | Team |
|---|---|---|---|
| Tracked ASINs | 10 | 30 | 100 |
| Stored reviews | 2000 reviews | 10000 reviews | 50000 reviews |
| Team seats | 2 | 10 | Unlimited |
| Review sync cadence | Weekly | Twice weekly | Daily |
| Competitor slots | 5 | 20 | Unlimited |
| Alert rules | 3 | 15 | Unlimited |
| AI analysis | Included on all collected reviews | Included on all collected reviews | Included on all collected reviews |
| Exports | CSV only | CSV + PDF | CSV + PDF + API |
| API access | Not included | Not included | Included |
| Support | Standard | Priority | Priority |
Need procurement support, a custom ingestion pipeline, or more than 100 ASINs? Email the founder for a tailored setup.
Talk to the founderFrequently asked
Questions, answered.
How does pricing work?
There are three self-serve plans: Starter at $39/mo, Growth at $79/mo, and Team at $199/mo. AI analysis is included across all plans. Pricing scales with tracked ASINs, stored review volume, sync cadence, and collaboration features.
Can I try it before paying?
Yes — 14 days free, no credit card required. Connect your first product in under 12 minutes. If it doesn't save your team a day of reading per week, cancel and owe nothing.
Do you support DTC or custom e-commerce sites?
Today, DTC collection is limited to Shopify product pages that use Judge.me reviews. Other storefronts and review providers need a custom ingestion setup before we promise coverage.
Will Reviewly train on my review data?
No. We never train on your reviews, never sell them, and never use them to improve anyone else's product. Your data stays yours, forever.
How often do you check for new reviews?
Starter syncs weekly, Growth syncs twice weekly, and Team syncs daily. Most brands do not need intraday polling; the right cadence is the one your team can actually act on.
Do my whole team need separate seats?
Starter includes 2 seats, Growth includes 10, and Team is unlimited. We price by catalog size and operational intensity first, then add seats where collaboration actually matters.